Legal
Terms of sale
The basics of buying custom parts from us.
Custom parts
Every part is made to the configuration you submit. Check threads, sizes, materials and ratings before you order. The 3D preview, dimensions and pressure values on this site are reference information, and you are responsible for confirming a part is suitable for your application.
Prices and payment
Prices are shown in US dollars and are confirmed at checkout. Sales tax is calculated at checkout where it applies. Approved trade accounts may pay on Net 30 terms.
Changes and cancellations
You can change or cancel an order within 4 business hours of placing it. After that your part may already be in production.
Shipping
Delivery times start when your order is placed and are estimates. See shipping and returns for options and costs. We ship to the US and Canada.
Returns and remakes
Because parts are made to order, we cannot accept returns for parts that match the configuration you submitted. If a part is out of spec or damaged in shipping, tell us within 30 days and we will remake or refund it.
Prototypes
3D printed prototypes are for test fit only. They are not rated for pressure, fluid service or any working use.
Liability
Our liability for any order is limited to the price paid for the parts in that order.
Last updated September 27, 2026. Questions: help@portspec.example.